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cleveland-jpgThe Cleveland Clinic is the second largest medical group practice in the world and the largest hospital in the state of Ohio. More than 1,500 fulltime physicians and scientists and 833 house staff/fellows provide patient care in 100 specialties and subspecialties. The clinic has ranked in the top ten U.S. hospitals every year since 1990, according to U.S. News & World Report. Innovation in electronic medical records systems is one factor that keeps Cleveland Clinic at the top of the pack. At the heart of these innovations is InterSystems Caché multidimensional database management system.

Quality improvements across the care delivery continuum are an ongoing focus, according to Dr. C. Martin Harris, CIO at the Cleveland Clinic. “The challenge is to improve the entire patient care experience from initial access to the system, through their interactions inside the healthcare facility and, ultimately, to their communication with care providers when the patients reach home.” The performance, scalability, and reliability of Caché, combined with the rich functionality of Caché-based healthcare applications from Epic Systems Corp., have enabled the Cleveland Clinic to achieve its quality-of-care objectives.

The primary benefit that comes from using Caché is that we have the ability to manage all of our data – administrative as well as clinical – from a single database.

Dr. C. Martin Harris, CIO
CLeveland Clinic

At Cleveland Clinic, all patient data is consolidated in an electronic medical record (EMR). More than just a convenience, the EMR helps improve the quality of care, Harris explains. “Patients who can access information from their own EMR are empowered with more control over their individual healthcare. They become active partners in care delivery, and communication between providers and patients is significantly improved.”

At the same time, the Caché-based EMR has improved productivity significantly for the physicians and staff members accessing the system across a network supporting more than 8,000 concurrent users in the central hospital and multiple remote medical facilities. “The primary benefit that comes from using Caché is that we have the ability to manage all of our data – administrative as well as clinical – from a single database,” says Harris.