TrakCare – Best in KLAS 2015/2016

TrakCare – Best in KLAS 2015/2016InterSystems TrakCare® unified health information system has been honored with the 2015/2016 Best in KLAS award for Global (non-U.S.) Acute EMR for gaining the highest global performance score of any vendor.

KLAS, a highly regarded research and insights firm, determines Best in KLAS and Category Leader rankings based on independent surveys of hospital executives, who rate satisfaction with their vendors on the following measures: Sales & Contracting, Implementation & Training, Functionality & Upgrades, Service & Support, General.

In the “Global EMR Performance 2015: Global and Regional Performance Examined” report, KLAS identified the following:

  • “[InterSystems] customers are satisfied with the system’s comparatively low cost, the technology they receive, the system’s customizability, and its ability to meet the needs of providers in different regions of the world.”
  • “InterSystems’ customers like their rapid implementations that have few extra costs.”
  • 91 percent of TrakCare customers agree that InterSystems avoids “nickel and diming clients.”
  • Providers still consider many multiregional EMR products, specifically those from vendors like Allscripts, Cerner, Epic, and MEDITECH—who are headquartered in the United States—to be ‘Americanized’ to some extent in terms of their terminology, dates, workflow processes, and setup.
    [TrakCare was built for the international market.]

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