Collaborating for the Consumer
Collaborating for the consumer requires that insurers and providers work together to analyze and share claims, clinical and patient data. This panel will present three stories of successful collaborations among health plans and providers that place patient/consumer needs at the center. The panelists will discuss:
(1) how consumers receiving end of life care have their preferences known and respected when everyone shares care plans, leading to a better patient experience and economic savings;
(2) how patients can achieve improved outcomes when insurers and providers assemble a more complete patient picture combining claims data and clinical data;
(3) how a consumer’s desire for a seamless continuum of care is easier to meet when providers and insurers use technology solutions such as provider directories to safely and securely share comprehensive patient information.