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CareGroup Healthcare System website. Transitioning to an e-business model, a prominent Boston-based integrated health care delivery system is experiencing substantial revenue growth and delivering quality care.

stock-p14CareGroup Healthcare System is achieving savings of $1 million annually with CareWeb, a trend-setting Web-based medical records retrieval system based on the Caché e-DBMS. While CareGroup projects a savings of $1 million from administrative reductions in clinician search times, admission processing time, and training time, CareWeb is expected to increase CareGroup’s revenues an estimated $3-4 million annually by attracting and keeping care-givers. The rapid care delivery supported by CareWeb also makes it possible to reduce the number of patients who require admittance as well as the length of hospital stay for those who are admitted.

Key Benefits

  • Web
  • Performance
  • Scalability

CareGroup is the second largest integrated delivery system in the northeastern United States, with annual revenues of $1.2 billion and a network that includes six hospitals, 2,500 providers, and 800,000 patients treated annually. CareWeb integrates the clinical databases of two major Boston-area hospitals, Beth Israel and Deaconess hospitals, and provides seamless, secure, and instantaneous access to the integrated patient medical records at both locations. The decision to use the Caché e-DBMS was key in the successful CareWeb implementation, according to Dr. John Halamka, CareGroup’s CIO. “We looked at alternative databases, but only Caché offered the scalability and performance required for high-volume Web applications,” he said. Caché is now the primary database repository for all of the clinical systems at Beth Israel Deaconess Medical Center. Clinicians at either location can now access patients’ records, including a complete set of emergency data, via Web browsers in just two seconds resulting in faster medical intervention and a higher level of patient care.

We looked at alternative databases, but only Cache offered the scalability and performance required for high-volume Web applications.

John Halamka, CIO
CareGroup

CareWeb was developed in about six months for approximately $250,000 and the ROI will be even greater in terms of new revenues than in the significant annual cost reductions already realized, according to Dr. Halamka. “Building on success, we’re effectively putting the entire managed care process on the Web,” he says. “Ultimately, patients will be given the ability to review their records on the Web and to interact directly with their doctors via a secure messaging application. That will make it possible for patients to clearly realize the unique value-added services delivered by CareGroup

CareWeb was developed in about six months for approximately $250,000 and the ROI will be even greater in terms of new revenues than in the significant annual cost reductions already realized.

The transition to an e-business health care organization is bringing CareGroup national recognition as an innovator, according to Paul Grabscheid, vice president of strategic planning at InterSystems. “They have been ranked by InformationWeek as one of the top 100 e-Businesses in the country,” he noted. “CareGroup’s creative approach to leveraging Caché technology on the Web typifies the e-business solutions being deployed worldwide by the VARS and end-user organizations in the InterSystems customer base. It’s a pleasure to work with a health care organization that is maximizing the potential of Caché.”