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PULSEcast Ep. 6 – Julia Riley: Breaking Down the Patient-Physician Divide 

person's hands holding two block puzzle pieces, ready to put them together

In healthcare IT, data siloes are well-known foes. Talk of “breaking them down” permeates most health IT conferences, and for good reason: These siloes stand between our present reality and the future promise of more informed, efficient, and personalized healthcare delivery.  

But there is a lesser-known type of silo that, until recently, has largely crept below the radar—the silo that isolates a patient’s desire to have a say in their care journey from their physician’s determination of what’s best for that patient. Often these two forces don’t align. At worst, they completely neglect to take one another into account.  

The drive to break down this silo and embed consent, connectivity and clinical context into the patient-physician relationship is at the core of Coordinate My Care, a UK-based service that’s part of the National Health Service’s (NHS) Innovation Accelerator program. The service helps inform physicians of their patients’ desires, so they can make bespoke treatment recommendations that honor each patients’ self-sovereignty.  

In this episode of InterSystems PULSEcast, we speak with Professor Julia Riley, consultant in palliative medicine and clinical lead for Coordinate My Care, to discover why connected patient plans are such an urgent need, how to bring them to life while minimizing cultural pushback, and how the patient-physician relationship stands to benefit.  


About the Hosts / Authors

Jack Murtha, digital storyteller

Jack Murtha is a digital storyteller who specializes in the intersection of healthcare and technology. Connect with Jack on Twitter.



Tom Castles

Amid relentless hype, Tom Castles is drawn to those who take relentless action. For more than a decade, he has made a living helping action-oriented people and institutions craft their stories and build strategies that position them to earn the attention they deserve—all in the name of progress toward a more equitable world. Want to catch up? Connect with Tom on Twitter.

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