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National Health Laboratory Service South Africa’s largest pathology organization deploys TrakCare Lab to support 4,400 clinics and hospitals in fight against HIV/AIDS

The National Health Laboratory Service (NHLS) of South Africa has successfully completed the first of two phases of deployment for TrakCare Lab. The consolidated laboratory service is a key part of the government’s program to improve the management of pandemic and chronic illnesses, including drug-resistant tuberculosis, HIV/AIDS, and the overall healthcare service delivery.

The NHLS handles all public health sector pathology testing and provides an extensive array of research and disease monitoring services designed to support the 4,000 clinics and 400 hospitals in the South African public healthcare system – a platform that supports seamless integration and connectivity for multiple applications and information repositories. In a country of 45 million, this system provides healthcare services for the approximately 38 million citizens who are uninsured.

The National Health Laboratory Service, South AfricaNHLS supports the National Department of Health and employs 6,500 people at more than 250 laboratories throughout the country. KwaZuluNatal, a province in South Africa’s southeast, is the epicenter of the world’s HIV/AIDS epidemic. But thanks to the rapid turnaround of test results made possible by TrakCare Lab, KwaZuluNatal is seeing faster access to treatment for its large HIV-positive population.

The program is implementing TrakCare Lab on a network that utilizes the InterSystems Caché high-performance database as a centralized repository. It also uses InterSystems Ensemble, a seamless platform for integration and the development of connectable applications, to enable the smooth integration and connection of multiple applications and information repositories.

Sagie Pillay, CEO of NHLS, says, “We have seen the need for pathology services increase by 106% over the last four years. With this ever-increasing demand for top-tier testing and disease-monitoring services, it was essential to implement a world-class laboratory information management system (LIMS). We undertook an extensive, in-depth evaluation of leading LIMS products before deciding that the TrakCare Lab system is the optimal choice for NHLS.”


TrakCare is not available in the U.S.